Extraordinary

Hospitals of Africa

Facilitating excellence, making good hospitals great!

Our Services

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  • Financial Systems Review and Design

    We design and implementing financial management systems, policies and protocols to mitigate risks and ensure a sustainable and compliant operating model. We review and/or design Supply Chains – taking into account the principles of ESG, sustainability, and reliable procurement systems. Developing and implementing effective patient administration systems, procedures and practices to facilitate the ease of admission, billing and discharge procedures. Digital systems. Designing and implementing information technology solutions that facilitate the best use of data to build intelligent and responsive clinical and management information systems. Developing and implementing alternative revenue models to attract medical aid funders and manage these to achieve better performance and outcomes.

  • Information Technology

    We design and implement Integrated Operating Platforms.

  • Healthcare and Hospital Information System

    We design and implement human resource management solutions which optimise talent and provide development opportunities, creating and sustaining employee assistance programmes. We create development programmes for all levels of management as well as frontline and specialised staff categories. We create remuneration and retention and reward policies and systems. We create employee engagement systems and change management processes which motivate staff to align with the organisation’s strategy, governance framework, risk management approach and ethical values. We undertake Doctor and executive Team recruitment and retention in resource constrained markets.

  • Human Resource Management Systems Review and Design

    We design and implement human resource management solutions which optimise talent and provide development opportunities, creating and sustaining employee assistance programmes. We create development programmes for all levels of management as well as frontline and specialised staff categories. We create remuneration and retention and reward policies and systems. We create employee engagement systems and change management processes which motivate staff to align with the organisation’s strategy, governance framework, risk management approach and ethical values. We undertake Doctor and executive Team recruitment and retention in resource constrained markets.

  • Patient- and Care-centric Systems

    We review and re-align patient and care-centric hospitals with specific reference to administration and nursing management models, doctor relationship, shareholding and employment models, core standards, accreditation and patient experience, communication systems and processes. Digital admission systems.

  • Clinical Governance

    We review, design and implement clinical policies, protocols and standards to support best practice and mitigate risk. Within specialist nursing and pharmacy disciplines such as infection prevention, ICU, Theatre, Intensive Care, Maternity and Emergency Departments, Transplant, occupational health and health and safety. We create nursing models including norms and standards to support quality and evidence-based practice, nursing labour cost and efficiency management tools. We build and supply clinical governance models that support best patient outcomes. Developing and implementing effective pharmacy management and administration systems, procedures and practises. (Adverse events monitoring, infection prevention, antimicrobial stewardship, formulary compliance and conversion)

  • Risk Management

    We design and implement hospital-wide audit processes which align to risk assessment methodologies, incident management and infection surveillance and prevention, medico-legal management. We design and implement business continuity plans tailored to local environments.

  • Facility Management and Clinical Engineering Services

    Developing and implementing facility management services including cost-effective medical technology solutions in order to manage resources and infrastructure. Environmental management systems and Energy Intervention Project Planning. Facilities management in resource constrained settings and ESG – critical success factors. Critical activities and systems which minimise the hospital’s impact on the environment. Providing a framework for optimising energy management and efficiency opportunities in all buildings, establishing a frame work of energy interventions, improving stakeholder support for the optimal use of resources (including disposal of waste) and implementing renewable sources of energy

  • Stakeholder Relationship Matrices and Systems

    We create Stakeholder relationship management systems that enable a sustainable and successful hospital management system and environment- including funder relationships.

  • Branding, marketing and customer engagement Matrices and Systems

    Developing branding and marketing strategies and resources to enable optimal stakeholder communication and target market reach. Designing, implementing and resourcing corporate social responsibility initiatives in order to give back to local as well as under-resourced communities.

  • Accreditation

    We facilitate the accreditation of centres of excellence for the entire hospital or select disciplines. We build and supply hospital management models to facilitate accreditation.

Financial Systems Review and Design

We design and implementing financial management systems, policies and protocols to mitigate risks and ensure a sustainable and compliant operating model. We review and/or design Supply Chains – taking into account the principles of ESG, sustainability, and reliable procurement systems. Developing and implementing effective patient administration systems, procedures and practices to facilitate the ease of admission, billing and discharge procedures. Digital systems. Designing and implementing information technology solutions that facilitate the best use of data to build intelligent and responsive clinical and management information systems. Developing and implementing alternative revenue models to attract medical aid funders and manage these to achieve better performance and outcomes.

Information Technology

We design and implement Integrated Operating Platforms.

Healthcare and Hospital Information System

We design and implement human resource management solutions which optimise talent and provide development opportunities, creating and sustaining employee assistance programmes. We create development programmes for all levels of management as well as frontline and specialised staff categories. We create remuneration and retention and reward policies and systems. We create employee engagement systems and change management processes which motivate staff to align with the organisation’s strategy, governance framework, risk management approach and ethical values. We undertake Doctor and executive Team recruitment and retention in resource constrained markets.

Human Resource Management Systems Review and Design

We design and implement human resource management solutions which optimise talent and provide development opportunities, creating and sustaining employee assistance programmes. We create development programmes for all levels of management as well as frontline and specialised staff categories. We create remuneration and retention and reward policies and systems. We create employee engagement systems and change management processes which motivate staff to align with the organisation’s strategy, governance framework, risk management approach and ethical values. We undertake Doctor and executive Team recruitment and retention in resource constrained markets.

Patient- and Care-centric Systems

We review and re-align patient and care-centric hospitals with specific reference to administration and nursing management models, doctor relationship, shareholding and employment models, core standards, accreditation and patient experience, communication systems and processes. Digital admission systems.

Clinical Governance

We review, design and implement clinical policies, protocols and standards to support best practice and mitigate risk. Within specialist nursing and pharmacy disciplines such as infection prevention, ICU, Theatre, Intensive Care, Maternity and Emergency Departments, Transplant, occupational health and health and safety. We create nursing models including norms and standards to support quality and evidence-based practice, nursing labour cost and efficiency management tools. We build and supply clinical governance models that support best patient outcomes. Developing and implementing effective pharmacy management and administration systems, procedures and practises. (Adverse events monitoring, infection prevention, antimicrobial stewardship, formulary compliance and conversion)

Risk Management

We design and implement hospital-wide audit processes which align to risk assessment methodologies, incident management and infection surveillance and prevention, medico-legal management. We design and implement business continuity plans tailored to local environments.

Facility Management and Clinical Engineering Services

Developing and implementing facility management services including cost-effective medical technology solutions in order to manage resources and infrastructure. Environmental management systems and Energy Intervention Project Planning. Facilities management in resource constrained settings and ESG – critical success factors. Critical activities and systems which minimise the hospital’s impact on the environment. Providing a framework for optimising energy management and efficiency opportunities in all buildings, establishing a frame work of energy interventions, improving stakeholder support for the optimal use of resources (including disposal of waste) and implementing renewable sources of energy

Stakeholder Relationship Matrices and Systems

We create Stakeholder relationship management systems that enable a sustainable and successful hospital management system and environment- including funder relationships.

Branding, marketing and customer engagement Matrices and Systems

Developing branding and marketing strategies and resources to enable optimal stakeholder communication and target market reach. Designing, implementing and resourcing corporate social responsibility initiatives in order to give back to local as well as under-resourced communities.

Accreditation

We facilitate the accreditation of centres of excellence for the entire hospital or select disciplines. We build and supply hospital management models to facilitate accreditation.